Shipping and returns
Can kratom orders ship to a PO box?
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Yes. USPS delivers to PO boxes, Publication 52 has no kratom restriction, and this store uses no signature service that would need a street address; the 21+ check happens at checkout, so a PO box changes nothing about who may order (Pub 52 § 1-3).
Why do some sellers refuse PO boxes?
Because they want a signature at delivery. One seller writes that it "will not ship to a P.O. Box, which is unable to acquire a signature" (one seller's shipping policy). This store does not use a signature service, so the reason does not apply.
Which carrier delivers to a PO box?
USPS. A PO box address at checkout returns USPS rates only; UPS rates require a street address. Publication 52 places no restriction on kratom in the mail (Pub 52 § 1-3).
Do the state and city checks still run?
Yes. A PO box has a city, county and state, and the validated address is checked against the state rules table and the local exclusion layer exactly as a street address is. A PO box in an excluded state or county is blocked and the jurisdiction is named.
What about APO, FPO and DPO boxes?
Those are not accepted; see do orders ship to APO, FPO or international addresses.
General information, not personalized guidance.
Sources
- USPS Publication 52, section 1-3, Nonpostal statutes United States Postal Service (accessed 2026-10-20)
- Galaxy Treats shipping policy (a seller refusing PO boxes for signature reasons) Galaxy Treats (vendor page, documents what sellers publish) (accessed 2026-10-20)
Related questions
Which carriers deliver kratom orders?
USPS and UPS. USPS Publication 52 has no kratom entry and requires only compliance with non-postal law, UPS bars anything prohibited by law at origin or destination, and FedEx's...
Do orders ship to APO, FPO or international addresses?
No. United States street and PO box addresses only. Military and diplomatic addresses and every foreign address are blocked at checkout, because an FDA import alert on kratom...